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Shipping & Returns

Shipping or Freight Policy

  • All orders that ship via common carriers a F.O.B shipping point.
  • We ship UPS Ground - takes 3 to 5 days depending on how close you are to California.

Other UPS shipping availble at a additional cost:

  • 3 Day Select
  • 2nd Day Air
  • 2nd Day Air am
  • Next Day Air saver
  • Next Day Air
  • Next Day Air am

Up to $100.00 for damages. Orders over shipping insurance fee will be added in. Order tracking available via ups website 24 hours a days

  • USPS parcel postal take 2 to 9 days - delivery is slow, tracking is not available
  • California Overnight shipping available
  • Boxes over 107" and Freight larger orders on palletes - we must ship Old Dominion Freight Line, can take up to 2 weeks for delivery tracking available.

(If shipment box is noticable damaged do not accept. If no noticeable damage, please unpack and check items carefully to ensure that no damage has occured. Damaged must be reported within 7 days of delivery)

Seller's return policy:
Item must be returned within: 7 Days Refund will be given as: Merchandise Credit
Return Policy Details: Returns. Stock merchandise in the original undamaged container in like new condition a 20% re-stocking fee aply, you pay for shipping both ways, custom or altered merchandise non-returnable.

West Coast Custom Blind gives a Limited LIFETIME warranty, we will repair or replace within that time, shipping back is not covered by warranty.
West Coast Custom Blinds (323) 292-3628
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